Privacy Policy
How Three Counties Children's Services collects, uses, and protects personal information.
Last updated: September 2026
Who We Are
Three Counties Children's Services (“we”, “us”, or “our”) provides residential care for children and young people across Worcestershire, Herefordshire, and Gloucestershire. This privacy policy explains how we handle personal data in line with UK GDPR and the Data Protection Act 2018.
Information We Collect
Depending on how you contact us, we may collect:
- Name, organisation, email address, and phone number
- Details shared in referral, placement, or career enquiries
- Technical information such as IP address and browser type when you visit our website
How We Use Your Information
We use personal information to:
- Respond to enquiries, referrals, and partnership requests
- Process job applications and recruitment correspondence
- Operate and improve our website and services
- Meet our legal, safeguarding, and regulatory obligations
Sharing Information
We do not sell personal data. We may share information with trusted partners, local authorities, regulators, or service providers where it is necessary to deliver care, respond to an enquiry, or meet a legal duty. Any sharing is limited to what is required and protected appropriately.
Data Retention
We keep personal information only for as long as needed for the purpose it was collected, or as required by law, regulation, or safeguarding practice.
Your Rights
You may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.
Contact
If you have questions about this policy or how we handle personal data, please get in touch via our Contact page.
This page provides a clear public summary of our approach. Formal policies and procedures are maintained by the organisation and can be shared on request where appropriate.